Privacy Policy

This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website www.smoothiefactory.ae (Site) or directly from you.

Please read this Privacy Policy carefully. Please contact us at hello@smoothiefactory.ae if you have any questions.

You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.

If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.

Privacy Policy

1. Introduction

This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website www.smoothiefactory.ae (“Site”) or directly from you.

This website is owned by The Smoothie Factory, Inc. (USA) and is operated under license by Unican Immigration Services FZC, the authorized Master Franchisee and operator of Smoothie Factory in the United Arab Emirates (“we”, “us”, or “our”).

All data collected through this Site is controlled and processed exclusively by Unican Immigration Services FZC.
The Smoothie Factory, Inc. does not collect, process, or store any personal information obtained through this Site and bears no responsibility or liability for the operation of this website or the handling of any personal data.

Please read this Privacy Policy carefully. If you have any questions, please contact us at hello@smoothiefactory.ae.

By providing us with personal information, you confirm that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.
If you do not wish to provide personal information, you are not required to do so; however, this may affect your ability to use this Site or the products and services offered on it.

2. Types of Personal Information Collected

The type of personal information we may collect is set out on our website.
This may include your name, contact details, and any information you provide through forms or inquiries.
If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.

3. Collection and Use of Personal Information

We collect and use personal information for purposes including:

  • To contact and communicate with you;

  • For internal record keeping;

  • To provide information, products, and services; and

  • For marketing purposes.

Many aspects of the Site can be viewed without providing personal information. However, access to certain features—such as customer support or promotions—may require personally identifiable information, such as a username, password, or recovery information.

4. Disclosure of Personal Information

We may disclose personal information:

  • To provide our products and services to you;

  • As required by law; or

  • To third-party service providers engaged by us to assist with our business activities.

When we disclose personal information to third parties, we require them to handle it in accordance with this Privacy Policy.
Third-party service providers may include companies providing customer support, payment processing, or shipping services. These companies are permitted to obtain only the information necessary to deliver their services, and Unican Immigration Services FZC takes reasonable steps to ensure that such organizations are bound by confidentiality and privacy obligations.

5. Access to and Correction of Personal Information

Access:
You may request details of personal information that we hold about you. An administrative fee may apply for providing such information.

Correction:
If you believe that any information we hold is inaccurate, out of date, incomplete, or misleading, please contact us by email. We rely in part upon customers to advise us when their personal information changes. We will respond within a reasonable time and promptly correct any inaccuracies.

6. Contact by the Company

We may contact you using the information you have provided in order to:

  • Share information about new products, offers, or services;

  • Provide updates and newsletters; or

  • Follow up on inquiries or feedback.

You may opt out of receiving marketing communications at any time (see Section 9 below).

7. Website Analytics and Cookies

To improve your experience on our Site, we may use “cookies.” Cookies are industry-standard small text files stored on your device to help remember preferences and enhance functionality.
You may disable cookies in your browser, but doing so may limit functionality on this Site.

Our Site uses Google Analytics, which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google.
We use Google Analytics reports to understand website traffic and usage trends.

By using this website, you consent to the processing of your data by Google in the manner described in Google’s Privacy Policy. You can opt out of Google Analytics by disabling cookies, disabling JavaScript, or using Google’s opt-out tool.

Our website may include links to other websites and social media platforms such as Facebook, Instagram, and LinkedIn.
Please note that we are not responsible for the privacy practices of these external sites. When visiting external links, we recommend reviewing their respective privacy policies.

8. Complaints About Breach

If you believe we have breached your privacy or mishandled your information, please contact us at hello@smoothiefactory.ae with details of your complaint.
We will investigate the issue and respond within a reasonable time.

9. Unsubscribe

To unsubscribe from our email database or opt out of communications, please contact us at hello@smoothiefactory.ae.

10. Storage and Security

We are committed to ensuring that your information is secure.
We take reasonable physical, electronic, and administrative measures to safeguard your personal data against unauthorized access, disclosure, or misuse.

11. Disclaimer and Limitation of Liability

This website is operated by Unican Immigration Services FZC, an independent Master Franchisee of The Smoothie Factory, Inc. (USA).
All inquiries, data collection, and communications made through this Site are managed exclusively by Unican Immigration Services FZC.

The Smoothie Factory, Inc. does not collect, process, or store any personal information via this Site and disclaims all liability arising from or related to the operation of this website, the content herein, or any data-handling activities conducted by Unican Immigration Services FZC.

12. Changes to This Privacy Policy

Unican Immigration Services FZC reserves the right to make amendments to this Privacy Policy at any time.
If you object to any changes, you should discontinue use of the Site.

13. Contact Information

For any questions, requests, or complaints regarding this Privacy Policy, please contact:

Unican Immigration Services FZC
Authorized Master Franchisee – Smoothie Factory UAE
Email: hello@smoothiefactory.ae

Become a Franchisee

Get started on the road to opening your own Smoothie Factory as a single store owner or developing your market as a master franchise partner. Please complete the form to the right and member of our Franchise Development Team will contact you within 24 hours. We look forward to talking with you.

DOWNLOAD FREE CORE MENU OFFERINGS

Get started on the road to opening your own Smoothie Factory as a single store owner or developing your market as a master franchise partner. Please complete the form to the right to receive our FREE core menu offerings document. We look forward to talking with you.